This is a course intended for students, who have completed introductory courses in information systems and system analysis and modeling. As well as a suggested set of lectures, it includes:
| Lecture | Subject | Content | Section of Site and Overheads | Book chapter | Reading |
|---|---|---|---|---|---|
| 1 | Introduction | Provides background on the way technology and businesses are going and how the two are likely to evolve together. | Future organizations
Examples of commercial systems |
1 | Introduction to how computer communications are effecting the way we and organizations work. Your readings should cover some examples of systems. |
| 2 | Work practices | Describes evolving work practices in organizations.
Outlines different kinds of information use distinguishing between workflows, personal interactions and information exchange. |
Changes to work practices.
and ways information is used. |
2 | Readings should include new
work practices should be of value.
|
|
|
|
Describes ways of modeling work processes
Describes how soft system methodologies can be used to model cooperative systems. Defines a set of concepts for modeling systems. |
Ways to describe systems.
The analysis process. |
4, 15 | Revision of earlier modeling work.
|
| 4 | Defining workflows for business process | Modeling business processes | Section on workflows
|
4, 10 | Business process models |
| 5 | Workflow management systems | Technology concentrating on LOTUS Notes | Section on workflow management system | 10 | Reading should include readings on workflows. |
| 6 | Information exchange and workflow on the WWW | Describes technologies used in information exchange, concentrating on the Internet and World Wide Web. Introduction to HTML. | Technology for information
exchange,
and Selecting the services
|
8,9 | Readings on the World Wide Web are important. |
| 7 | Extending information exchange | This lecture concentrates on properties that make cooperative systems more attractive to users. | World Wide Web, Sites
|
10, 12 | Workflows and integrating technologies, which includes LOTUS Notes. |
| 8 | Logical Design | Describes how to choose the group structures and specify what is needed to support them | Design
and Specification |
3, 16 | - |
| 9 | Application development on theWWW | Continues with the world wide web emphasizing support for applications. | Road map on WWW site design | - | - |
| 10 | Personal exchange | Describes how networking can support the building of relationships and sharing of knowledge. Includes human interaction issues and how technologies can support teams to work at a distance. | Organization | 3, 13 | Organizations and also social interactions in groups. |
| 11 | Technologies for supporting interactions | Describes ways for arranging workspaces to support personal interactions
between users.
How can you match social structures to technology? |
Meeting services in Technology | 15 | - |
| 12 | Selecting Technologies | Revision and summary of the development meythod. | Selection
Follow road map |
17 | - |
| 13 | Revision | - | - | - | - |
You may wish to use the following questions to test your knowledge of the subject.
At the end of lecture 2 you should have some general knowledge
of how commputer communication systems are used in networking between people.
You should know the difference between synchronous and asynchronous
communication.
You should also be familiar with the advantages gained by such applications
and some examples of these applications.
You should be able to distinguish between the Internet and Intranets.
At the end of lecture 5 you should know how to describe networking systems and be familiar with workflows.
At the end of lecture 8 you should be familiar with what can be done on the World Wide Web (WWW).
At the end of lecture 10 you should be able to distinguish between information exchange, personal communication and workflows and understand what kind of technologies are needed to support them.
At the end of lecture 14 you should be able to follow a method to design applications to support these different ways of networking.